Home     Contact Us    Search   About Us Recreational Marine Ocean Marine Marine Advisory Services Marine Claims Recovery News Room Recreational Marine Claims Ocean Marine Claims   Reporting Ocean Marine Claims   Commercial Hull/P&I Loss   Ocean/Air Cargo Loss   Cargo Claims Procedures Marine Recovery Marine Claims Office Directory   Home > Marine Claims Recovery > Ocean Marine Claims > Ocean/Air Cargo Loss   Ocean Marine Claims     Ocean/Air Cargo Loss Information Needed to File a Claim When you file a claim, you'll need to provide the following information: Who Name, address, phone number of person reporting claim Assured's name and policy number  Knowledgeable contacts (carrier, shipper) What  Nature of loss or damage Vessel Information - carrier  Exact description of property/cargo shipped Invoice value of property/cargo How Description of loss - How did it occur? When Date and time of loss Where  Points of shipment  Loss location  Location of damaged property/cargo Required Documentation  Non-negotiable copy of Bill of Lading (inland/ocean/air)  Original Certificate of Insurance  Written documentation of claim against carrier  Commercial invoice  Packing list(s)  Delivery receipt, dock receipts, tally sheets  Survey/Inspection report Click here for Cargo Claims reporting procedures.         © 2008 ACE |  Terms of Use | Privacy Statement | Company Licensing | Site Map