Services Offered and How to Report a Claim

At ACE Marine Claims & Recovery, our claims specialists are active members of the marine community. This means they’re able to recognize the variations in specific claim types and exposures, and adapt our claim handling accordingly.

Claim Services

Our claim services for ocean/air cargo and commercial vessels include:

• Particular average losses involving damage to cargo in transit by various modes (sea, air, truck and rail).
• In-transit warehouse losses – losses involving cargo placed in temporary storage during the course of transit under open cargo policies.
• General average losses involving ocean cargo shipments.
• Collision liability losses falling under the running down clause in most commercial hull policies.
• Protection and Indemnity (liability) losses. These are collision liability losses including Collision/Allison Liability losses and claims (bridges, docks, etc.).
• Marina Operators Liability losses related to covered warfinger and ship repairer's legal liability exposures.
• Boat Dealer losses to property or inventory for sale.
• Jones Act/crew/third party personal injury and illness.
• Cargo legal liability – claims involving liability for cargoes damaged in transit by a covered carrier.
• Environmental impairment/oil/chemical pollution liability.